Consumers’ Responses To Surprise Medical Bills In Elective Situations

Consumers’ anD professIonals’ responses to sItuatIons raIsIng ethICal QuestIons

In this study we have attempted, in collaboration with an agrifood company, to compare and contrast the responses of consumers and professionals to the same set of situations raising ethical questions, in order to highlight the differences and the similarities of viewpoint between these two groups of stakeholders. In order to do this, we constructed multi-stakeholder scenarios comprising a desc...

Out-of-Network Emergency-Physician Bills - An Unwelcome Surprise.

Consumers’ Responses to Table Spacing in Restaurants

Having adequate personal space is an important aspect of users’ comfort with their environment. In a restaurant, for instance, spatial intrusion by others can lead to avoidance responses such as early departure or a disinclination to spend. A web-based survey of more than 1,000 Americans elicited behavioral intentions and emotional responses to a projected restaurant experience when parallel di...

Designing promotions: Consumers' surprise and perception of discounts

This paper proposes a behavioral pricing model that enhances traditional pricing algorithms by incorporating concepts from mathematical psychology and information theory on how consumers perceive discounts. We propose a framework that systematically incorporates the effect of quoted discounts and historical promotions on consumers’ valuations and helps marketers determine the optimal discount s...

How to organize a medical elective

The medical elective is often considered a major highlight of the medical school experience. However, organizing an elective can be a daunting experience. From selecting a destination, to securing bursaries, the road is fraught with uncertainty. In this article, we provide some guidance on how to successfully organize a medical elective. This includes the selection of the destination; options f...